CAN YOU RETURN AN ITEM BOUGHT ONLINE IN A STORE?

What’s your return/exchange policy?

Orders made on or after 10/22/07 can be returned up until January 15, 2008 for a refund. Any merchandise placed before 10/22/07 and received after January 15, 2008, will receive store credit or an even exchange.

We want you to be satisfied. Please return any item within 60 days from the ship date. We’ll be glad to make an exchange, credit your account or refund your payment. After 60 days we’ll be glad to issue a merchandise credit. Follow the instructions on the return form on the back of your packing slip. For exchanges, there is no additional shipping charge. Shipping and handling on returned merchandise is nonrefundable. We cannot accept open or used cosmetics; worn swimsuits or lingerie; or garments used, worn, soiled or altered by the consumer. Store merchandise not accepted as return or exchange by mail. Please allow up to three weeks for processing.

Just follow the instructions on the return form on the back of your packing slip (DON’T THROW OUT YOUR PACKING SLIP – IT’S YOUR RECEIPT!)

Option A: SmartLabel™ – your most convenient return option.

Pre-paid, pre-addressed return lable on your packing slip No postage required – the cost of return shipping, $5.95, will be deducted from your refund or credit No waiting in line – easy drop-off at any U.S. mail location

Package the return. Affix the smartlable to your package. Cover or remove the original shipping label. Drop your package in the U.S. Mail. The cost of return shipping, $5.95, will be deducted from your refund.

Please allow 2-3 weeks, from the time you mailed us your package, for us to receive and process your return/exchanges. To find out if your returned merchandise has been received, please call our Customer Service department toll free at 1-888-5-DELIAS (1-888-533-5427) 7 days a week, 8am to midnight EST. Or, please send us an email at help@deliasmerch.com. To check your order status, we need your order number and your billing zipcode. Include as much information about your order as possible, starting with your first and last name and the order number (online order numbers begin with the letter “E”, phone order numbers begin with “P”, etc.), and any inquiries you have. You will receive a reply via email.

Other inquiries

Please send us an email at help@deliasmerch.com. Include as much information about your order as possible, starting with your first and last name and the order number (online order numbers begin with the letter “E”, phone order numbers begin with “P”, etc.), and any inquiries you have. You will receive a reply via email.

What is your price adjustment policy?

dELiA*s offers a one-time price adjustment in the from of a merchandise credit if we mark down a price within 15 days of your original purchase. To obtain a price adjustment, you can send us an email at help@deliasmerch.com. Provide us with the original order number, the item number, the original price and the sale price. You will receive a merchandise credit for the difference between the original price and the sale price.

Option B: Send to:
dELiA*s Fulfillment Center
P.O. Box 6348
Hanover, PA 17331-6948

i doubt it
but i know for sure that if its on sale you cannot return it, just check the stores policy to make sure that if something dose not fit you are able to return it. i think every store has different rules on that stuff.